Barclaycard
Apr charged

I have been a credit card customer of barclaycard for more than 20 years. I have a spotless credit record and i have never requested an increase in ln my borrowing limits. I have over the years been 'rewarded' as they like to refer to it by barclaycard with continual increase of my borrowing limit. An more importantly an increase in my APR!!!. I called a few months ago to try to understand why my APR had reached 27% as I was a very good credit history and have never been late on a payment.

They replied that i needed to move to another account to get an upgrade to a lower APR . For that i would have to close my account and reapply for a new one. They also mentioned that there was no guarrantee i would be accepted as a new customer!!

i then wrote to the complaints dept and took issue. Thier representative Mohit Arora offered me an upgrade to a platinum visa accountAPR 17.2 % . Still below the rates they were offering on their websites . 2 months late i see my APR is still 27.% GO FIGURE... If this is not a racket i am not sure what is...

After 20 years i am closing my account as it no longer pays to be loyal to a crapshoot of a bank...

Company: Barclaycard
Country: United Kingdom
Region: England

  <     >