MasterCard
Subscriptions

Don't pay for a subscription using a Mastercard. Even if you cancel If the company want to take further payments they can. My subscription was renewed without my knowledge or authorisation and Mastercard said that if the company want to keep taking it they can do and there is nothing you can do about it unless you get the company to stop.

I paid for a subscription to Spyware Doctor and then removed the software some time later and forgot that I had given my credit card details to subscribe - until the bill turned up with another annual subscription taken out of the account under the name of DRI PCTOOLS.COM

I called Mastercard and they said even if the account is closed they can still take the money out!

I have to complete a dispute form which apparently will at least mean that if the subscription is continued Mastercard will re-imburse my account, but I would rather they refused to pay it like my bank would.

Company: MasterCard
Country: United Kingdom
Region: England

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