Hugh & Co
Refund

Arranged for Mitchell and Partners to sell my mobile home, transaction was completed on 1 December, I never received an invoice, I was going to settle the account on Saturday 12 December, but on Friday the 11 December at 4 o’clock approx, I answered a knock at my door to see Steve (one of the Managers) on my doorstep, he handed me an invoice and said are you going to pay now, I took the invoice and said I will pay, I then closed the door. On the 17 December at 9.15 approx, I answered the door, again to be confronted by Steve again, who said are you going to pay, I explained I was going to go into the office on Saturday and thank Dave who did the transaction personally, but because of his previous abrupt attitude, I was making him wait the 7 days as indicated on the invoice. He then held up his phone and said I am videoing this conversation, I felt threatened and intimidated by his actions and quickly closed my door, he then continued to ring my bell and knock on the door. I am a 71 year old, and do not think this is acceptable behaviour from a supposedly professional individual, I would point out that I did not have a written contract for the £1, 800 they are requesting, I had a verbal agreement for a one off viewing for £1, 000. I would appreciate your comments on this situation before paying the invoice. M Allen

Company: Hugh & Co
Country: United Kingdom

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