Daily Telegraph special offers
Delay and lack of information

The company that the Daily Telegraph are usung to dispatch their special offers are not up to the job. Last year 2010 I ordered a number of items from them and they made a terrible muddle over the order.2 of one thing, some missing etc. It took a month to sort it all out. This Christmas I ordered again thinking they might have been sorted out. Three items ordered. One was out of stock. They did not inform me as it says they will. I enquired wherey order had got to. Eventuelly was told part out of stock. Would I like other items dispatched to which I said yes as they were Christmas gifts. Nothing happened.

I placed my order the day after 'Telegraph Select' came out at start of January and still have no goods at all.

As a subscriber I feel that the company are letting down the paper and need sorting out or sacking.

C.A.Reevesj

Company: Daily Telegraph special offers
Country: United Kingdom
Region: United Kingdom

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