Intercargo UK
Incompetent, lack of service, scam

I never before in my life wrote complaints in internet, so this will be my first time. Because this awful company charged me 364 dollars to my credit card, didn't collect the items the day I booked and then they tried to collect it when I was absent (without my authorization), a few days later!! I had to pay another courier to ship my stuff to U.S. and they refuse to refund me, they look like scamers. Very suspicious, shady attitude. I had to dispute the charge with my credit card company and it will take around 90 days, in the meantime they are keeping the money and all they say is they cannot refund the money because of the company policy. Also they asked to send a copy of my passport (???!!!). Of course is very easy to do this when you are 7000 miles away from their office and when they have your credit card details. So be aware of this company. Absolute cheat. Do business with these people at your own risk. I'm very regretted I didn't read these complaints here before booking with them. Hope this will help potential victims.

Company: Intercargo UK
Country: United Kingdom
Region: England
City: Milton Keynes
Site: www.intercargo.co.uk

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