Getmein.com
Charged

Getmein.com allowed me to create an account with them and submit my bank details in order to list my tickets for U2 at Wembley.

I did not setup a password with the account, neither did I have one emailed through to me. Contacting them was impossible and emailing support left me with a string of returned undeliverable emails. I could not administer the account to remove the tickets and by the time someone purchased them through the listing I had already sold them on - a few days before the concert. None of my complaints to Getmein.com had been responded to.

Some weeks later, getmein.com have charged me £160 for 2 tickets that they have supplied the purchaser with. My tickets were for £30 each and were onsale for £50 each. Getmein.com despite having lots of sellers with tickets at this price supplied tickets to the buyer for £80 each without my knowledge or consultation.

They are happy that their investigations show that my account was fine and that I should have been able to administer my listings. As long as they are happy thats the main thing.

I have found several problems with their site and their customer service is non-existant.

I still cannot access an account with them and receive emails from them all the time for concert tickets. Interestingly for a company with no online issues with their website, I am unable to unsubscribe from future mailings as the page keeps asking me to confirm my unsubscription but never does!

Company: Getmein.com
Country: United Kingdom
Region: United Kingdom

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