Procleanse gold
Refund not given

On the 11th August, I ordered a procleanse at a reduced rate of £5:49 which was taken from my account on the 11th August. On the 11th August, same amount of £5.49 was deducted again from my account.

On the 31st Aug £74.50 was deducted from my account. I called their customer sevice that I only requested for a pack and the subsequent order was cancelled by me, which they confirmed it was cancelled. The sum of £74.50 was credited into my account on the 6th Sept when my bank intervened.

I have just been informed by my bank that the amount of £74.50 was collected on the 27th Sept. when I only received a pack and subsequent pack was returned.

Company: Procleanse gold
Country: United Kingdom
Region: England

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