Sheer Cover
Non-receipt of Goods

I called after reviewing an ad on TV and paid (£35.90) for Sheer Cover on Feb. 07 '09 - the money transaction I must add was instantenously taken out of my account within 2/3 working days - was asked to upgrade and I told them, being my first order, I would like to see how it goes and then get on to the upgraded package - which I had every intention of doing but am so pleased I waited - I was told at the time of the order I should receive the package between 5-7 days - not having received it, I called after 7 days and was told it takes 10 working days, I called after 10 days and was told it could take up to 28 days - I sadly just called (March 9 '09) and asked for a refund - I was told it could take 5 days to receive the refund - this is appalling - how could they take money, hold it for 28 days and then, merely refund it - this smells fishy - 2/3 days to take the money, never received the goods and 5 days to receive a refund - is this a scam - it sure feels like one!! Look forward to hearing back from Sheer Cover and other people who I am sure must be in the same boat.

Company: Sheer Cover
Country: United Kingdom
Region: England
City: London

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