VIV3 Lab
Scam company

I too stupidly got involved with Viv3 Lab, where by they took two unauthorised payments of £73.81 from my bank account - a total of £147.62, which was never agreed.

The only goods that have arrived from them have been the free samples - no further product have arrived and no further goods have been ordered.

Currently battling with the call centre where I was firstly fobe off with I will recieve a call from the refund department with 48 hours - no call, checked to see what contact # they have and suprise suprise they don't have one, so then informed I would recieve an email from the refund dept within 72 working hours (9 days!). No email so I call them again to be told it has been decided that I am not entitled to a refund!

1. I haven't spoken to anyone or explained why I want a refund to anyone so how could they have decided that!

2. I still have no further products to show for this money they have taken.

I am now calling them on a daily basis (they are not helpful at all, the phone operator actually hung up on me today! I wasn't even raising my voice or gotten angry yet (saving that!) and submitted them to the trading standards.

If anyone knows of anything else I can do please let me know.

One really annoyed customer!

ps the pills don't even work, I haven't lost a single pound on them to add insult to injury!

Company: VIV3 Lab
Country: United Kingdom
Region: England
City: London

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