Viv3 Labs
Charges made to my bank

I had opted to try the free trial of Acacia burn and focus cleanse and given my credit card details for the shipping and handling charges. The trial was for 30 days, but in the small print it said that they will start charging me after 15 days if I did not cancel in writing. After the first charge I called the company and made a complain, I was told that I will not be charged any more and the complaint department will get in touch. They did email me and said that they will not refund the money I had paid £149 but I will not be charged any more. Now this month I have been charged again for £149 and when I called I was told that as I had cancelled late I was charged for the next month as well.

This is blatant fraud, I want my money back.

Company: Viv3 Labs
Country: United Kingdom
Region: England
City: Birmingham

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