ViV3Labs
Unauthorised debit from my account

I was also scammed by this fake company when I sent for a so-called 'free' trial of their product. I willingly paid the postage and packaging, then to my horror on Saturday (22nd august) they took £31.13 from my bank. Today (tuesday 25th) they have robbed another £74.00 from me. I rang the customer service phone number (which is supposed to be free, but it isn't) and was told that I couldnt have my money back, so I went to my bank and spoke to the debit card operations team who very kindly clawed my money back and put a block on my card to stop them taking any more money. I really had to beg the bank (Barclays) to do this as they said I entered willingly into this agreement, which of course I didn't.

Something needs doing about these scammers to stop them robbing other people of their hard-earned cash. Their email address doesn't take ingoing mail, my emeil was returned. However, they told me on the phone that my 'account' was now closed, so we'll see.

good luck to everyone trying to get their money back. Your best option is your bank

Lesson learned eh?

Company: ViV3Labs
Country: United Kingdom
Region: England

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