Booking.com
Cancellation o hotel room 2 days before due to attend a family wedding
- 10-26-2011
- 116
I was due to travel a considerable distance to attend a family wedding, and 2 days before i was to stay at the Burnhouse Manor Hotel the hotel sent me an emal to cancel, they advised it was the booking.com's fault. When I called Booking.cm they advised it was not their problem. This caused a big family arguement at a time that should have been a celebration. I am getting no where with either the hotel or booking.com
Company: Booking.com
Country: United Kingdom
Region: United Kingdom