EDreams
Cancelled flight booking not refunded

I have read the many complaints on your website about edreams.com wish i found out this sooner I have also been scammed by edreams.

I booked a flight from Gatwick to Kiev online with edreams, but the website froze during my booking it, so i contacted them within 1 hour and cancelled it and requested a refund to my credit card as i booked it with another company, but they just sent me an email confirming the canelled booking but would not confirm that they would refund my money of £204.00 which was an over priced ticket anyway.

Since then I have repeatedly emailed them about this but they don’t even answer my emails, this is disgraceful way to treat people and customers a complete disgrace they should be made bankrupt immediately

To this date I still have not received a refund or even a reply from them.

Company: EDreams
Country: United Kingdom
Region: England

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