Sony Ericsson
Bluetooth Functionality

Sony Ericsson X1 has several design defects. The most notable is the fact that the Bluetooth switches off automatically in order to save power. You cannot configure it NOT to do it! Therefore, if someone needs to use the phone frequently on hands free using bluetooth, forget it, now and then the bluetooth will swith off and one cannot any longer use the phone hands free. I contacted Sony Ericsson via email and then followed up with a call. Their uninterested response was the same: "It's a design feature for the customers' benefit". Who the hell do they think they are to impose such stupid features on customers? Why don't they allow the customer decide whether he/she wants to use the feature or not? They were very unsupportive on the phone and even insisted that I, the customer have no idea what I am talking about!! I have used many phones in the past, including Windows Mobile based phones, but this is the worst phone I ever had and although I have only had it for a month I will replace it immediately!

Company: Sony Ericsson
Country: United Kingdom
Region: England

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