BBG Luxembourg
Over charged pay phone call

On arrival to London Heathrow on April 20th I stopped to use the payphone. I inserted my credit card and followed the instructions. I dialled the London local number and a voice said my call could not be contacted. So i hung up and tried again. Again no connection and no mention of a fee been charged. The next time I spoke to the operator who immediately connected me with the same number. I spoke to my friend for about 2 mins and hung up.

A few days later i checked my credit card bill and noticed 3 charges of $10 US to BBG Luxembourg!! 2 times charged for a non connection and the final for a 2 minute local call! Unbelievable. I look forward to BBG been taken off the pay phone s at Heathrow and anywhere else.

Company: BBG Luxembourg
Country: United Kingdom
Region: United Kingdom

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