3 mobile
Ill from 2 years ago

Hi, a long time ago, well over three years ago i had a mobile phone from 3 mobile. I wasnt happy with the service but i kept it till the end of the contract. I payed any outstanding bills just to get rid of them. Then i was sent a new phone that i didnt ask for so i sent the phone back to them and phoned up and complained. I thought that this was the end of it. Then i started getting bills for phone charges even though i never took another contract out with them. After a lot of phone calls talking to foreign people that dont understand what you are talking about and all they do is quote from a manual in front of them, they understaood what happened and cancelled all the bills they sent. I have just now recieved a bill from them for an outstanding balance of £149.00 from the 15/05/07??? i havent got a clue what this is for, so i phoned up again telling them that i had payed all outstanding amounts and owed them nothing, their answer to that was prove it?? how can i prove something that was over two years ago, icant even remember how i payed it. So now they have kindly sold my "DEBT" to an outside company called LOWELL PORTFOLIO 1 LTD who are a debt collection agency. I just dont know what to do i xcant prove i have payed them even though i have and i will have to pay for this debt collector and get a bad record of debt as well. I cant afford to pay anymore money out, i am disabled with a disabled son and all the money i have that comes into my house is paid on bills and such. Could you please help. Thankyou Mr L Whiteley.

Company: 3 mobile
Country: United Kingdom
Region: England

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