UggStore.com. AU
Faulty Shoes NOT replaced

We bought a pair of Uggs from Uggstore.com.au, they arrived quickly, and were put away ready for Christmas Day. The Boots cost £170.00.

Little over 6weeks after Christmas, the boots seam on the inside of the left boot (by the toe) completley cam away from the sole. We emailed Uggstore.com.au to look for a replacement, naturally.

We were told: "Thank you for the photos. The boots do look damaged and very worn.

Sheepskin is a natural product, which is much softer than synthetic material. This makes the boots much more comfortable to wear, but the sheepskin can tear if it is exposed to large amounts of moisture and excessive pressure is applied to the seam.

Unfortunately, since the boots are no longer covered by the 30 day manufacturer’s warranty, the manufacturer is not able to look into this matter."

Case closed?! We are still trying to get something sorted, but if you're thinking about buying from this company in the mean time DO NOT!!!

Company: UggStore.com. AU
Country: United Kingdom
Region: England

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