ASDA
Non delivery and rude behaviour off the MANAGER

On the 24th june i was due an order between 12 and 2.00pm i waited ti 2.30 then had to go and do the school run when i returned home there was a card off the driver stating that he arrived at 2.00 which was impossible as i was home and waing by the door, i then phoned asda at 3.30 who told me someone would phone back with a delivery time, nobody called back so i then called back at 6.30 and had the same response so when 7.30 came i called them back and was told that there was not going to be a delivery that day as i paid for the delivery and needed it that day i then asked to speak to the manager which i really regret doing as he was abusive and rude he told me that his driver was on time again not possible as i was home, he then told me he cancelled my order as i told him that was not good enough he then went on to hang up the phone he then called back and told me that my custom was no longer required and he informed customer services of this.i then emailed customer services on a number of occasions and finally got a call back from another manager who informed me that she would sort this out but i am yet to hear from anyone still even though i have email a few times since i have had no resonse what so eve

Company: ASDA
Country: United Kingdom
Region: England
City: Hereford

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