Trading planet
Acai berry

Hi to all hopefully someone will read this and it will help someone. I went to the acai berry free trial as well didnt see the very fine print neither knew the amounts they were taking out of my bank account when they sent me the first lot of pills after the trial one i got the invoice and was upset so i rang them for the next three weeks to try and cancel now i was ringing international and by a mobile phone as well i got no where with these people who even hung up on me and i didnt even get to cancel.

So i received another lot came across this site and somene had put in an email address customersupport@viv3.com dont be fooled by the differnt names as people cotton on they change their names inbetween my bank statements and invoices five different names and differnt customeer numbers as well) and i sent emails that i didnt see the little writting and i wanted a free sample not a perscription thgat i tried to cancel but the operators were rude and hung up on me ps dont swear no matter what it doesnt help anyway i also wrote that i sent back the pills that they didnt work for me prob cause the medication that i was already on that i didnt want the trial money back just the big amounts and as customer support they werent doing their job properly blah blah

In the end they said they would give me $140 back to resolve this i would not let up send the pills back then they are not in your poccession another thing to write anyway i said i would accept that as a part payment so they sent an email requesting my bank details (in order to get a full refund) i informed the bank of this by then and i had changed by bank details so i had to give my new ones made it very clear do not touch my account anymore well i didnt get a full refund back to the emails and depending on their response back will go the to the bank for dispute with them.

good luck i hope this helps in some way

Company: Trading planet
Country: United Kingdom
Region: United Kingdom

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