TicketMaster
Customer Service

Extremely poor customer service. I purchased tickets over the phone and received a confirmation email indicating the wrong date. Waited 30 mins to get through to someone to talk to only to be told that they can not exchange nor refund. although it was clearly their mistake and there were plenty of seats still available for that day. Ruined out family night out which we planned in advance and really were looking forward to. Appalling attitude and response from customer service. Extremely disappointing.

Company: TicketMaster
Country: United Kingdom
Region: England

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