City sprint couriers
Failuer to delive

After tracking my package, it should have been delivered on Wed 6th sept..After calling the delivery depot I was informed it hadn't been put on the delivering vehicle because they were to busy. Thursday came and went still no delivery. I called them on Friday, late morning, I was informed it would definatly arrive today between 7am-7pm. They wouldn't give me an ETA claiming the delay was not their fault. Friday evening at 7pm I called again to be informed it had not left the depot since Wednesday. They promise again it would be delivered on Sat. 10th. 7pm I called yet again to be informed the driver could not find the address (BUCKINGHAM PALACE ROAD). how hard can it be. Now they said it would be delivered by same day courier, it never turned up. Can you believe it..

Now monday 12th Sept. I've contacted the delivery depot yet again to be left on hold yet again.

Their staff leave you on hold hoping you go away.

THE SERVICE IS BEYOND A JOKE.

They have all my contact details and have made no effort to make contact. I will now have to re-order from my supplier and make sure CITY SPRINT HAVE NO PART IN IT'S DELIVERY.

Company: City sprint couriers
Country: United Kingdom
Region: United Kingdom

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