NETGEAR ROUTER
Useless product and appauling customer service

I bought a netgear dng2200m router which reported to have a 3g option. went to the site to see which 3g dongles it supported. bought the router, then bought a compatible 3g dongle. did not work, router says not supported. rang customer services, and got through to India, after an hour of trying stuff i had already tried, he cut me off. so rang again and after 15 mins he said i needed level 2 support but no one was available and they would ring back, that was 2 days ago and guess what, yup no one rang. have returned the router and based on customer support and misleading information on the web site i will never deal with netgear again. I am contract purchaser for it companies and buy approx £8, 000 of kit a month, never used netgear befor and based on this episode, wont waste my time again.

Company: NETGEAR ROUTER
Country: United Kingdom
Region: England

  <     >