Virgin Media
Poor service

Stay away from Virgin broadband-the service is always dwon and you have to hold for hours to get through to the technical staff and pay for the call and then they blame BT for each and every problem. When I cancelled my service with them they demanded 30 days notice but added 5 extra days to issue my MAC code-I then discovered they could just give it to me on the phone.

They then gave me the wrong MAC code so I cannot migrate to BT without the correct one.

Online billing is a joke as the site is impossible to log into! All in all-stay away from Virgin

Company: Virgin Media
Country: United Kingdom
Region: England
City: London

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