Fasthost
Customer service

Internet & Web

Signed up for one of there anual subscriptions, did think you would be given the option to renew the subscription via credit card... was never given the chance to decide even though the credit card had been cancelled, the account was not usef for over 8 months. If they had some kind of customer service department they would have questioned the lack of use, but as usual it was easier to take the subscription wait for a complaint and then no contact or address to make a complaint. this is currenly with the FOS as and office complaint, but we all know they will hid behing the usual T & C, have to comment the customer service was absolutly rubbish still no reply from any of my letters to the company... use someone else


Company: Fasthost
Country: United Kingdom
Region: England
City: Cheltenham
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