Virgin Media
Paying for a service that have not fully supplied

I have been having trouble with the virgin broadband since having it installed in january we were first on 10mb and was never getting correct speed so we upgraded to 20mb still no difference by this time we had calledvirgin media at least 15 times a day as regaurds to the broadband issues only to be told it was my equipment that was effecting my broadband and was advised to upgrade my motherboard and advised yet again to upgrade to 50mb broadband as we would have no problem as it is on a different type of server so like a fool we upgraded to the 50mb and low and behold what happened we had the same problem and have it from jan 09 and its now nov 09 and when i tried to talk to them i was told that there is anything more they can do and if i tried leaving i would be in breach of contract any one got any ideas or have had simmilar problems please write to me on leeturner105@aol.com

Company: Virgin Media
Country: United Kingdom
Region: England

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