Ultifreshwell / Dazzle White
Charged for items not received

I have been billed £54.58 Sterling ($87.62) in early November and a week later again £55.25 (£87.62) - Sterling difference because of dollar/UK pound fluctuations. The first time they called themselves PRISTINEHLTH on my credit card statement, and the second time ULTIFRESHWELL, but they both come under the Dazzlewhite banner.

I HAVE NEVER RECEIVED THE DAZZLEWHITE PRODUCT.

Does anyone know how to:

a) Get my money back, and

b) Stop these fraudsters milking my credit card?

My credit card company says I should telephone them, as the number on my statement, followed by CYP is their phone number. Although CYP looks like it's based in Cyprus, apparently they are in the U.S. However, when I phoned the number was "not in service".

As the advert appeared on my Hotmail MSN page, I foolishly thought MSN would only accept ads from bonafide companies. They get the revenue from the advertisers, so they should take some responsibility. Or do they get paid in tooth whitening products??!!

Company: Ultifreshwell / Dazzle White
Country: United Kingdom
Region: United Kingdom

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