Specsavers
Lack of service

Today I entered the local Specsavers branch in Guildford, Surrey, fully intending to order a new pair of spectacles. My wife and I were the only potential customers in the shop. There were no fewer than five members of staff present. Four of them were having a lively discussion of their previous evening's entertainment. Despite obviously looking at the glasses on offer and trying to catch their attention, we were completely ignorged by the staff. I lost patience at this point and decided to try a branch of a competitor a short distance away. Consequently, Vision Express got £600 of business and my future custom, which could have gone to Specsavers. Well Done!

Company: Specsavers
Country: United Kingdom
Region: England
City: Guildford

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