Spec savers
No Glasses

I booked a eye test all was well I told the girl that I was due to go on holiday in 10 days, I was told all would be ok

so I chose some glasses. I was told they would be a week.

I phoned 10 days after I was told they where not ready, I told them I had been told it would take a week.which I was told it wasnt there fault, it was a couriers fault.

So I suggested they take my glasses 3 miles to the other specsavers 3 miles away and get the lens tinted there, the manager refused but assured me they would be ready in two days.

So I left it two days, and went to the shop .in person .still no glasses same excuse the courier.dropped off the wrong thing.

After two weeks I got a refund.

Company: Spec savers
Country: United Kingdom
Region: England

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