Hewlett Packard
Ipaq Voice Commander Phone

Bought a new HP Ipaq Voice Commander Cell (Mobile) phone. Standard Battery has very poor life. Went onto the HP website to order an uprated battery.

Three weeks later I'm still waiting for the battery.

So, I have a phone which runs out of poer in thearly afternoon - with only moderate usage.

Conversations with a number of HP people in the UK - whose idea of customer care gets 0 out of 10!

HP don't seem to understand the idea that it's unprofessional to run out of stock (McDonalds don't run out of hamburger buns - and airlines don't seem to run out of fuel at airports...).

HP don't therefore seem to undetstand the concept of JIT (Just in Time) stock control.

The message - don't buy an HP phone.

Company: Hewlett Packard
Country: United Kingdom
Region: England
City: London

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