T-Mobile
FRAUD AND MONEY

I took a contract out with t-mobile in September after about 2 months off being with t-mobile realised that i was overdrawn with my bank, i investigated this matter to find out that t-mobile had sent up 2 accounts with my bank details but in the name of Miss Cod.

after getting a refund from t-mobile i then realised on the 04/03 that i was was again over drawn with my bank, after investigating i found that Mobile has taken 2 payments out instead of 1 this has caused me great stress and upset as i have spent hrs on the phone to the bank and to t-mobile. I now have to send a bank statement to t- mobile to prove what they have done.

I do i go about claiming compensation for my time, stress and bank charges?

Company: T-Mobile
Country: United Kingdom
Region: United Kingdom

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