Simply Electronics
Customer Service

If you deal with Simply Electronics then you must expect:

1. The money for your order will be taken off your account immediately irrespective of whether they have the item in stock or not

2. Automated emails telling me that your order is being actioned – even when it is not

3. You will wait a long time to get through to Customer Service by phone – 30mins–1 hr (oddly you can get through to the sales side very quickly but they won’t help you resolve anything)

4. You cannot speak to a supervisor / manager

5. If you want a refund you will have to wait a long time for it e.g.

• 9 weeks from placing the order

• 7 weeks from requesting the refund

6. You cannot use the law of your own country with them (unless you live in Hong Kong)

Anyone who does not want to deal with any point in the list should not use Simply Electronics.

9 weeks since ordering and 7 weeks since cancelling my order they’ve borrowed £270 of my money and taken the interest on it.

Company: Simply Electronics
Country: United Kingdom
Region: United Kingdom

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