Miller Pattison
Hard selling

A salesman offered no ID and demanded to see the loft. When told it wasn't easily accessible he asked for household chair to stop. He also falsely claimed that he was offering grants which ran out that evening (it was already 6pm) and had to inspect straight away to qualify for the grant. This is total bunkum as I'd been investigating the grants with my energy supplier that week to discuss cavity wall insulation.

No contact had been made by the company prior to the visit and it was an inconvenient time close to my children's bed time.

His inspection discovered that we had hardly any insulation and it would cost £199 to insulate it WITH a grant. I installed the recommended insulation less than a year ago myself for a fraction of the price without a grant. This was placed on top of an existing layer of insulation.

Although my wife had called me to check the claims, the man was determined to inspect the loft and make a claim. I hardly believe that standing on another person's chair in a strangers house is remotely acceptable HSE policy for ANY contractor.

Strangely, during this call, he backed away relatively quickly and made his excuses and left very quickly wihtout leaving a quote.

I had been planning to call the company for cavity wall insulation quote, but after this hard selling and unethical cold calling they can wave goodbye to any business from me

Company: Miller Pattison
Country: United Kingdom
Region: England
City: Leeds

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