CEVA Logistics
Delivery and attitude

My husband and I ordered a sofa from Sainsburys on 11th jan 12. I received a call from your company 20th Jan to day that the sofa would be delivered on 25th Jan. I specifically said I will take the day off, without pay, as both my husband and I work and she said I will call on Monday 23rd to let you know if it will be am or pm delivery. I never received the call and when I called on 24th to check the progress of the order I was tlod that I wouldn't receive it on wed 25th as it would only arrive in Belfast on 25th. I asked for an explanation on this and was basically told "what do you want me to do about it!!! It then went on to 2 days of trying to speak to management and being fobbed off in one way or another, very unhappy with the level of "professionalism" I received. This compnay is a JOKE!!!

Company: CEVA Logistics
Country: United Kingdom
Region: United Kingdom

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