B&Q
Delays in delivery

Mid-August, I wanted to build a simple carport and went to the neaest biggish B&Q. Amazingly they did have all the bits and pieces in stock, but promised me delivery within 3 or 4 days. Well, it took close to a month.

I phoned in repeatedly and was given the runabout each time. Eventually, they got their act together and delivered; but they could not even tell me more or less what time to expect the stuff. Wasted 3 weeks of perfect weather 1 Saturday waiting for the delivery man!

A letter of complaint to B&Q head office in Renfrewshire went answered - not even the courtesy of an acknowledgment.

I need not add what I think ofB&Q.

Company: B&Q
Country: United Kingdom
Region: United Kingdom

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