Argos
Faulty goods

I bought an Acer Aspire One Notebook on 8th December at the time of purchase i was informed that it was exempt from the 30 day guarantee, but that if a fault developed I could either, have a replacement or a refund, which I thought was fine. It has since developed several faults, on 22nd of January my Husband took it back to the store I had bought it from for a refund, as I did not want a replacement in case the same faults developed on a new one. He was told in no uncertain terms that a refund would not be given nor would they replace it. They would however send it away to be fixed but that I would have to pay all costs. My Husband was told that this was the new policy of the company. If this is the case I for one will think very carefully about any future purchases I make from Argos, if I make any at all.

Company: Argos
Country: United Kingdom
Region: England

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