HP
Selling old stock

I bought a HP Photosmart Pro B8350 printer 6 months ago from curry's. It has now decided to refuse to take any new hp colour ink cartridge . while complaining to HP. they e-mailed me a telephone number. guess what it was a call center in India.

They asked me for the product code which i happily gave them. HP india said this printer is out of warranty, Its 4 years old...

So is it my fault that either Currys or HP have had this printer stored in a warehouse somewhere and is it normal for somebody while buying a printer to ask to look at the back of the printer, then run of and check the age of the product?

I believe that the warranty is from the date of sale not from a factory product number..

can anybody help me..all i want to do is print!! please e-mail with any advice

Bryan Cummings (ziongraphics@ymail.com)

Company: HP
Country: United Kingdom
Region: England

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