Wehustle
Item not received

Greg90 - How interesting, you have nothing but good things to say about Wehustle and yet for some reason you looked up complaints and joined this board just to slag off the previous negative review. Nothing suspicious about that at all!

This company is hopeless. First order didnt turn up. I telephoned and was told it had been posted the week before. It arrived two days later, having been posted the day I called. Second order, didn't turn up. I telephoned and was told that 'Royal Mail' were 'aware' of my order, I asked for a tracking number which they didn't have as they don't use tracking for items under £60. I explained that I was dis-satisfied with their continuing incompetence and I was told that they had found in the past that parcels were being stolen from the Royal Mail depot - funny because all my Amazon, Play.com, Ebay parcels arrive safely - the Manager then went on to say that some customers steal the parcels so they can get another free top!!! The other possibility is that this company do not know how to operate efficiently and are not keeping track of their order process. SO JUST ADMIT IT AND SAY SORRY instead of passing the buck not only to Royal Mail but to the very people who are keeing you in business, your customers. The only thing I can say in their favour is that they processed a refund without me having to go through the process of getting Paypal to do it.

Company: Wehustle
Country: United Kingdom
Region: United Kingdom

  <     >