The Removal Group
I advise you not to use this company

In November we made an agreement with The Removal Group to pack our belongings on 3 Jan and uplift them 4 Jan. We paid in full for their service prior to 3 Jan. The Removal Group did not turn up until 5 Jan despite desperate phone calls, they never returned a call and when we eventually got through we were spoken to rudely and treated as an inconvenience. When they did arrive they had no packing materials and we did not have materials to pack our belongings. When they eventually left with our belongings we received a call the next day saying if we wanted our belongings back we had to pay another £2100 as they had 'mis-quoted' us.

we then did not see our goods for another 28 days and we believe the only reason this eventually happened was because we threatened legal action. the non-communication continued and it was only because we were told the name of the company who would be uplifting our belongings and we contacted them directly.

When our belongings arrived there was a lot of damage to our goods. we are still waiting to hear back regarding the insurance we took out with them.

PLEASE do NOT use this company. in my opinion they are a bunch of con men.

Company: The Removal Group
Country: United Kingdom
Region: England
City: Sutton Coldfield

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