British Airways
First v business v economy

I travelled London-Mumbai last time first class. The overall experience left me feeling that travelling in First was not worth paying the difference for once I was on the flight. The inflight entertainment was down on both legs of my travel and food was poor. I didnt bother complaining as nowadays there doesnt seem much point. Just have to make sure you do not invest in that choice again. Yesterday I travelled business class on the same journey. I skipped dinner since it was late and asked if there was simply some ice cream. The Stewardess informed me she always carried some. Later I was served another desert not of my choice at all and there was no mention by her of the ice cream. I had skipped dinner hoping breakfast would be served in about 6 hours and on the menu card a good choice was presented. However on being served breakfast we were informed that there was only going to be continental breakfast available and that the option of scrambled eggs with mushrooms was not available afterall. Actually I arrived more underfed than if I had travelled in economy. It was an hour through baggage/ customs and another hour to my hotel and I did not feel as if I had travelled a higher class of cabin at all. Next time perhaps I will try a lower class since in my experience of travelling with BA these days there does seem to be more of a genuine and consistent effort to keep customers satisfied in those cabins.

Company: British Airways
Country: United Kingdom
Region: United Kingdom

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