Copart uk
Misrepresentation

This car auction gave false online information for the car and after the sale I was told that according to their Terms and Conditions neither the auction or the seller (in this case Royal Sun & Alliance) are responsible for the description of the cars they selling. This is unbelievable for 21th century Britain. So if you have to deal with this company be aware.

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On 5th May I bought an Audi A6 from Copart UK (Who sell mostly damaged cars on behalf of insurance companies) on their Sandtoft auction. I paid £7717.25. It was clearly advertised as Category D and also stated as Category D on the Reciept. When I tried to register the car I was told the car is Category C . Insurance companies categorising damaged cars in 4 categories - A, B, C & D. Category A - for scrap only, Category B - for spare parts, Category C - damage repairable in need of Vehicle Identity Check before Registration document can be obtained and it states that car was substantially damaged and repaired, Category D – Damaged and repairable. Category D cars have much bigger value than Category C.

After more then 3 weeks and several calls and e -mails on Tuesday 8th June Copart e mailed me and told me that In view of Terms of sale the sale is final and the matter closed. The say I have to check the car information myself, but in order to do that I need the car registration, which is hidden in the web page.

On 6th of july I sold the car unrepaired with the right category C in Chester branch of Copart for £5875.56. So my lost is £1841.69.

For more information e-mail me on gia955@gmail.com

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Company: Copart uk
Country: United Kingdom
Region: United Kingdom

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