EasyJet
Delay

May 14 from Thessaloniki to Berlin. More than 5 hours of delay due to strikes of the easyjet's employees or partners in Germany. We had to lose the train (prepaid tickets) from Berlin to Dresden and we asked the easyjet representative who told us that we should send by e-mail the train ticket in order to get the money from easyjet. After getting back from Berlin (thank god not with easyjet) we send the ticket by e-mail but the easyjet customer service representative told us that his colleague at the Thessaloniki airport was wrong and that no reimbursement could apply. Really unreliable! Never prepay train, car or hotel when traveling with easyjet! It is so possible that you will just lose your money! It was the first time traveling with easyjet and I would not recommend it!

Company: EasyJet
Country: United Kingdom
Region: United Kingdom

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