www.Car-Hire-UK.com
No Refund Complaint Review car-hire-uk.com

We booked a Group C Ford Focus for pickup for 7 days for the advertised £109.00 with waiver SCDW so low excess of £75.00 which was really good value. We were met on arrival by a very highful young lady who really made us feel at ease, the rental went fine and no problems. When we returned our vehicle we forgot to refuel the vehicle. We have called the company numerous times to tell them we have not received our fuel deposit back, and they tell us that they cant refund the fuel, as we returned empty, however we didnt mean not to refuel the vehicle, and think it is most unfair to charge us the full £45.00 for fuel, it could not cost more than £40.00 to refuel. Although this was our only complaint we feel it fair to let people know our experience although very good, the small print does say mind you about this. hopefully next time the service will be better for us

Company: www.Car-Hire-UK.com
Country: United Kingdom
Region: United Kingdom
Site: www.car-hire-uk.com

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