BMW
Parts

I bought a 2004bmw 118 from a private dealer. it came with a 6 month warranty. after 5 months the abs light came on, so i rang the warranty and took the car for diagnosis. the car had only done 25000 miles. i was advised that the part needed was the whole abs unit which costs £1200 plus vat plus labour. the warranty covered £500 worth of repairs. i rang my local bmw dealer and asked for a gesture of good will as i really felt that such an expensive part should last a lot longer than 25000miles and bmw had a prestigeous and reliable reputation. i was horrified by their response. they told me they could do nothing for me as it was bought from a 3rd party dealer and it had a 3rd party warranty and that i had shown no loyalty to them by buying it from a 3rd party dealer. i found the response unbeleivably arrogant and concluded that bmw's reputation is a false one. they are just over priced tin cans on wheels. my mechanic has informed me that the part cannot be sent away for re-programming and it needs a new one. his suppliers can only reprogramme bosch parts. he has trawled the internet looking for someone that can reprogramme this unit but has ben unsuccessful.he is looking into another option which may save me approximately £500 but i would still need to take it to a bmw dealer to have this alternative part programmed but i am unsure of the expense for this at this stage. he informs me that bmw design these parts in a way that make it as difficult as possible for 3rd party mechanics to repair. it seems that bmw want to make it impossible for people to go anywhere for repairs but themselves. if you need more information feel free to call me anytime on 07876 596474

Company: BMW
Country: United Kingdom
Region: United Kingdom

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