Burger King
Waiting ages for meal

I visted Banbury Burger king today. I was absolutely disgusted by the service I received. First of all we saw it was quite busy there was six cars in front of us but four had already been served. We had our weekly food shop and thought it might just be easier to grab and go. But this was not the case We got in to order our meal at 13.40 We were told to wait at 14.10 was when our order was taken. We then got our meal at 14.30. I find it disgusting that we pay for a meal that was nearly cold and the chips did not taste very nice at all. I would have thought that with Mcdonalds customers two minutes down the road and cheaper you would do anything to keep business as you lost alot when that got opened. I worked at Burger King when I was younger I know your policies and I know how high your customer policies and standards are what is expected in staff. Have your pratices changed 45 minutes per customer on drive thru is appalling Fast food it certainly was not

Samantha Ruff

Company: Burger King
Country: United Kingdom
Region: England
City: Banbury

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