Air France
Fraudulent Online Sales

Air France sold me a return flight from Aberdeen Airport (Scotland) to Barcelona in Spain (which went via Charles De Gaulle airport in Paris). On my return flight, according to the the timetable, I had 45 minutes to make the connection. (Ie to disembark the aircraft from Barcelona, to go through passport control, to go to the next terminal, go through security and board my connecting flight. Only to find when I arrived at CDG, the boarding of my connecting flight closed 15 minutes after the first flight arrived (on time). It was a physical impossibility to make the connecting flight (which led to a night stuff in the terminal, eating crappy expensive food, a extra day of car parking charges, and missing an important business meeting the next morning). The more I research this, the more I find that it is common practice. A O'Malley who represents Air France customer service is arrogant, not at all helpful or understanding, and totally backs up Air France (as he'she is paid to do). All in all, I will never fly with this airline again. Their underhand, dirty practices are a disgrace. Air France... learn from your Asia counterparts. Service is the best, travel is once more fun with them. As for you, you totally suck.

Company: Air France
Country: United Kingdom
Region: United Kingdom

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