EasyJet
Ooking correction rip off

Just a warning to in internet bookers with these scammers.

Check your dates and all your details then check again. If you dont it could be very costly.

I had the misfortune to input the wrong date on the dropdown. Having realised my mistake minutes later, I phoned their "customer services" (sorry ..wry smile - had to hunt down a phone number off a forum. Dont they warn you about websites that dont display a pnone number??). I had two options - Hand over £22 for her to do the correction or go back on the web and hand over £35 to change it myself.

Easy jet do you not have any clue about customer service? You may have screwed another £22 out of me now but do you seriously think I will be back any time soon? Please take a leaf out of Ryanairs customer service book - show a human face and dont rip people off over simple corrections which cost you nothing to resolve. Pathetic

Company: EasyJet
Country: United Kingdom
Region: England
City: Luton
Site: www.easyjet.com

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