Air India
Detained for 10 hours!

I was aboard Air India flight AI 131 which was detained on Gatwick's tarmac for nearly 10 hours. The only reason that has been supplied states the delay was due to 'heavy fog', however I find this completely unsatisfactory. It transpired that a new crew was required which really fueled the 10 hour delay during which the passengers were repeatedly lied to, were fed nothing but a few tiny packets of crisps and treated like cattle.

Company: Air India
Country: United Kingdom
Region: United Kingdom

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