Emirates
Cabin staff membe

We started our holiday from Newcastle to Dubai on the 1st August, The staff were extremely helpful and friendly, being a diabetic I asked if the snack meal that they were serving could be changed for something more healthy. A few minutes later along comes a tray packed with all the foods that I could eat. After a wonderful stay in Dubai of 4 nights we set off to the airport to travel this time to Hong Kong, again with Emirates Airlines. All went well until the supper tray arrived, jam, cake, penguin biscuit, sugary fruit, croissant and sugary orange juice. The flight attendant who served me was a blond Australian called Alison. When I mentioned to her that I was a diabetic and couldn't eat the meal being served, all she said was "well thats all there is so I'll take it away then" this take it or leave it attitude is not the way to treat customers who are paying your wages. It is hard enough to get diabetic food when travelling on airlines at the best of times, but dealing with people with different illnesses should be a priority. If you can't be nice to the public then don't do the job.

Company: Emirates
Country: United Kingdom
Region: England
City: Cramlington

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