Ryanair
Incorrect name of airport on ticket

I bought a single ticket online from Murcia Spain to London (Stansted)(STN)

The flight was 15th May

The ticket printed out said: Murcia (Alicante ) (MJV) to London (Stansted) (STN)

I arrived at Alicante airport 3 hours before departure. I soon realized I was at the wrong airport.

The correct airport was Murcia (San Javier) (MJV) This was a 60 min taxi ride away.

I showed the ticket to Ryanair desk at Alicante airport expecting them to put me on the next empty seat to London Stansted but no, they wanted over 300 euros to change the ticket.

I cashed 100 euros and took a taxi to San Javier airport and caught the flight home.

I have written three times to Ryanair asking them why the name ALICANTE was printed on the ticket instead of the correct name of

Murcia (SAN JAVIER). They will not refund me the 100 euro taxi fare or give me an explanation. They just say it is the

responsibility of the passenger to arrive at the departure airport.

Company: Ryanair
Country: United Kingdom
Region: United Kingdom

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