British Airports Authority
Lost my box at Gatwick airport, there was a Switzerland Kuku wall clock inside box

Hi,

Subject: Lost my box at Gatwick airport, there was a Switzerland Kuku wall clock inside box.

I am Jitendra Kumar. I and my wife (SHILPI GOEL) were travelling with Easyjet flight (flight No. EZS8475) from Geneva (Switzerland) to Gatwick airport (London) on 3rd of June at evening time. We reached around 8:00

PM at Gatwick airport. We were carrying one Brown cardboard box in my hand. The size of box was around 12'' x 12'' approx. There was wall clock inside the box. It was a Switzerland kuku wall clock, made by wood.

At the time of entry clearance (passport control), I just put this box near by counter. After just came out from clearance, I realised that I forgot my box inside. I informed the person over there at security. He said that you can not go back and nobody can't get your box from inside.

You should contact to airport help desk. I informed there but the lady said now the loss and found services are closed. You should call tomorrow morning at this no 01293503162.

I called so many times but didn't get any satisfactory answer. Every time the lady said we don't get now. You just call tomorrow.

I am very disappointed by this service. Even I knew that I put my box there and just few steps away from that location but nobody took my box from there. I have invoice also of my item. It was very costly watch. It's a big loss (£225) for me.

It's very strange that my box lost from inside security control area of airport and never has been submitted to "Loss & Found" department.

I request to you please do something for this.

I am waiting your response.

Regards

Jitendra Kumar

07902745495

07880778122

106 Langport Avenue

Manchester

M12 4NG

Company: British Airports Authority
Country: United Kingdom
Region: England
City: Manchester

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